Refund policy

Returns & Cancellation Policy

Because we are a small business and many of our items are made, prepared, or fulfilled specifically for each order, all sales are final.

Returns & Exchanges

We do not accept returns or exchanges for change of mind, incorrect sizing selected by the customer, or other personal preferences.

Please review all product descriptions, measurements, photos, and order details carefully before completing your purchase.

Cancellations

Orders cannot be cancelled once they have been placed, as processing and production may begin shortly after your order is received.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

If we determine that the item is damaged, defective, or incorrect, we will work with you to provide an appropriate replacement or resolution.

Shipping Issues

We are not responsible for delays caused by the shipping carrier or for packages marked as delivered by the carrier.

Customers are responsible for entering a complete and accurate shipping address at checkout. Additional shipping charges resulting from an incorrect address may be the customer's responsibility.

Exceptions

Any rights or remedies required by applicable consumer-protection laws will still apply.

Questions

If you have any questions about an item before ordering, please contact us before completing your purchase. We are happy to help you make sure you are ordering the right product.

By placing an order with our shop, you acknowledge and agree to this Returns & Cancellation Policy.